top of page
P E O P L E
O F T E N
A S K  U S :

HELP

HOW MUCH IS SHIPPING?
GOT SOME MORE QUESTIONS?

Or fill out this contact form:

Your details were sent successfully!

For USA residents we ship through USPS.  We offer FREE shipping on orders of $50 or more.  For other orders we have a flat rate of $5.00 per transaction. Once payment has been received, please allow 2-3 business days for your item(s) to be dispatched as we ship Monday-Friday, not including holidays.  We aim for you to receive your order within 3-5 business days.  A tracking number will be sent to your email. If you live outside the USA and would like to purchase our jewelry, please send us an email.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
WHAT IS YOUR RETURN POLICY?

You have 15 days from the purchase date to decide if you would like to exchange or to return your item.  Items should be unused.  UrbanJewelryStore.com is not responsible for shipping fees when returning or exchanging an item.  Please send us an email and we will guide you through the proccess.

We accept PayPal as a method of payment.

bottom of page